Official Policy Document

Privacy Policy MBI77 – How We Protect the Personal Data of Malaysian Members

Your privacy is our priority. This document clearly outlines what data we collect, why it is collected, how it is stored and protected, and your rights as an MBI77 member over your own personal information.

Updated: January 2026
Applicable in: Malaysia
Encryption: 256-bit SSL
Language: Malay (ms-MY)
Contents of This Policy
Data We Collect
How Your Data Is Used
Protection & Security
Third-Party Data Sharing
Your Rights as a Member
Cookie & Tracking Policy
SSL 256-bit
Data Secured
Member Rights Protected
No Data Sales
Regular Audits
24/7 Support

Important Note: By registering and using the MBI77 platform, you agree to the collection and use of your personal information as described in this privacy policy. Please read this document carefully before proceeding with registration.

Mbi77 takes our responsibility to protect the privacy and personal data security of every member seriously. As an online entertainment platform serving the Malaysian market, we understand the trust you place in us each time you share personal information — and we do not take that trust lightly. This privacy policy is written in clear, straightforward language because we believe you deserve to know exactly what happens to your data at mbi77.

This policy applies to all users of the mbi77 platform — including unregistered visitors, active registered members, and former members whose records remain in our system. If you have any questions about any part of this policy, the mbi77 support team is ready to assist you at support@mbi77.click.

01 Personal Data We Collect

Mbi77 only collects data that is genuinely necessary to provide platform services to you. We do not collect excessive data or data unrelated to the stated purposes. The data we may collect from you falls into two main categories:

Data you provide directly:

  • Registration details: username, encrypted password, email address, and phone number
  • Identity verification information (KYC): full name, identity card number (MyKad), date of birth, and residential address for age and identity verification purposes
  • Financial information required to process deposits and withdrawals — including eWallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay) or bank information for FPX via Maybank2u or CIMB Clicks
  • Any communications you send to the mbi77 support team via email or contact form

Data collected automatically while you use the platform:

  • IP address, web browser type, operating system, and device information
  • Login and logout session records, including date, time, and approximate geographic location
  • History of gaming activity, bets, and financial transactions on the MBI77 platform
  • Platform usage data such as pages visited, session duration, and navigation patterns
  • Cookie and related tracking technology information (explained further in the cookies section)

mbi77 never collects sensitive data such as your medical information, religious beliefs, or political affiliations. We only request information that is relevant to providing you with online entertainment services.

Summary of Data Types Collected by MBI77

Data Type Purpose of Collection Status
Name & Contact Information Account registration & support communications Mandatory
Phone Number Two-factor authentication & account recovery Mandatory
Identity Documents Age verification (KYC) & fraud prevention Mandatory (KYC)
Payment Information Processing deposits & withdrawals (MYR) Mandatory
IP Address & Device Data Account security & fraud detection Automatic
Game History Transaction records & responsible gaming analytics Automatic
Marketing Preferences Personalised promotional offers Optional

02 How MBI77 Uses Your Data

Every piece of data MBI77 collects has a clear and legitimate purpose. We do not use your data for purposes unrelated to delivering our platform services without your consent. Below are the primary purposes for which data is used at MBI77:

  • Account management: Creating, verifying, and securely maintaining your account on the mbi77 platform
  • Transaction processing: Processing all deposits via TnG, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing withdrawal of winnings to your account in MYR
  • Identity verification (KYC): Ensuring all members meet the minimum age requirement of 18 years and verifying identity for legal compliance purposes
  • Fraud prevention: Detecting and preventing suspicious activity, bonus abuse, or any fraudulent attempts that could harm the platform or other members
  • Customer support: To provide relevant and accurate assistance whenever you contact the MBI77 support team
  • Platform improvements: Analysing usage patterns in aggregate (not at an individual level) to improve user experience, platform speed, and game availability
  • Responsible gambling: Monitoring gameplay patterns to identify members who may need support and offering appropriate self-control tools
  • Service communications: Sending important notices about your account, changes to terms, or relevant security information

Where you have given your consent, mbi77 may also use your information to send you details about promotions, new bonuses, or special offers that may interest you. You can withdraw this consent at any time through your account settings or by contacting our support team.

03 Data Protection & Security

Mbi77 invests seriously in security infrastructure to protect your personal data. The following technical and operational safeguards are always in place on our platform:

  • SSL 256-bit Encryption: All data transmitted between your device and mbi77's servers is encrypted using SSL 256-bit standards — the same level of protection used by major banking institutions in Malaysia
  • Secure password storage: Your password is never stored in plain text — it is saved in a one-way hashed format that cannot be decrypted by anyone, including mbi77's own technical team
  • Internal access controls: Only authorised MBI77 staff with a legitimate business need may access member personal data, and all such access is logged and audited.
  • Independent security audits: mbi77's security systems undergo regular independent audits to identify and address any vulnerabilities before they can be exploited
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity, intrusion attempts, or anomalies in platform usage patterns
  • Secure data backup: Member data is regularly backed up to a secure, encrypted location to ensure service continuity in the event of a technical disruption.

While mbi77 takes all reasonable steps to protect your data, no online system can guarantee absolute 100% security. We encourage you to do your part by using a strong, unique password for your mbi77 account and never sharing your login details with anyone.

04 Sharing Data with Third Parties

MBI77 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. This is a non-negotiable commitment under our privacy policy. However, in the limited situations outlined below, MBI77 may need to share certain data:

  • Payment service providers: Transaction information is shared with payment providers such as FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow solely for the purpose of processing your deposits and withdrawals. These providers are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
  • Game software providers: Minimum gameplay data required is shared with game providers to ensure games function correctly. This does not include your financial information or identity documents.
  • Legal requirements: MBI77 will disclose data when required to do so by court order, legal process, or a lawful request from the relevant Malaysian authorities.
  • Fraud prevention: In cases suspected to involve fraud, money laundering, or other financial crimes, MBI77 reserves the right to share relevant information with the appropriate authorities or legitimate anti-fraud bodies.

In all of the data-sharing situations described above, mbi77 shares only the minimum information strictly necessary for the relevant purpose. We never grant any external party full access to a member's profile without a legitimate and specific need.

05 Data Retention Period

Mbi77 retains your personal data for as long as your account is active or as long as it is needed to provide services to you. More specific retention periods are as follows:

  • Active account data: Retained for the entire duration your mbi77 account remains active
  • Financial transaction records: Retained for a minimum of seven (7) years following the transaction date, in compliance with applicable financial and tax laws in Malaysia
  • Support communication records: Retained for up to three (3) years after the last communication for reference and dispute resolution purposes
  • Usage data and logs: Retained for up to two (2) years for security and platform improvement purposes
  • Closed account data: After you close your mbi77 account, most of your personal data will be deleted or anonymised within 30 days, except for records that must be retained for legal or regulatory purposes as outlined above

If you wish to request deletion of your personal data before the standard retention period expires, you may submit that request to the mbi77 support team. We will assess your request in light of applicable legal requirements and inform you of the action that can be taken.

06 Cookie & Tracking Technology Policy

Mbi77 uses cookies and similar tracking technologies to enhance your experience, keep your account secure, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the mbi77 platform.

Types of cookies we use:

  • Essential session cookies: Required for the platform to function properly — including maintaining your login status, bet slip details, and language preferences. These cookies cannot be disabled without affecting core platform functionality.
  • Performance & analytics cookies: Helps us understand how members use the MBI77 platform in aggregate — which pages are most popular, where users encounter issues, and how to improve the overall experience. This data does not identify you individually.
  • Security cookies: Used to detect suspicious activity, unauthorised login attempts, and to protect your account from unauthorised access.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect how the mbi77 platform functions — for example, if session cookies are disabled, you may need to log in again each time you visit the platform.

07 Your Rights Over Your Personal Data

As an mbi77 member, you hold the following rights regarding your personal data, and we are committed to respecting and facilitating the exercise of those rights:

  • Right to access: You have the right to request a copy of the personal data MBI77 holds about you. We will provide this information within 30 days of receiving a valid request.
  • Right to rectification: If you find that any personal information mbi77 holds about you is inaccurate or out of date, you can request a correction at any time.
  • Right to erasure: Under certain circumstances, you may request the deletion of your personal data from mbi77's systems — subject to the record retention legal requirements set out in section 5.
  • Right to object to processing: You may object to the use of your data for specific purposes, particularly direct marketing. You may opt out of marketing communications at any time.
  • Right to restrict processing: In certain circumstances, you can ask us to restrict how we use your data while a particular issue is being resolved.
  • Right to data portability: You have the right to receive your personal data in a machine-readable format for transfer to another platform should you choose to close your MBI77 account.

To exercise any of the rights above, send a written request to the mbi77 support team at support@mbi77.click, stating the right you wish to exercise and the relevant details. We will verify your identity before processing any request to ensure the security of your data.

08 Changes to This Privacy Policy

MBI77 reserves the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When material changes are made, we will notify you through:

  • A clear in-platform notice on mbi77 the next time you log in
  • An email notification sent to your registered address at least seven (7) days before the changes take effect
  • Update the "Last Updated" date at the top of this document

Continued use of the MBI77 platform after the effective date of any policy changes will be considered acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we manage your privacy.

09 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how MBI77 handles your personal data, please contact us through the following channels:

  • Email: support@mbi77.click
  • Recommended email subject line: "Privacy Enquiry – [Your Account Username]"
  • Response time: We aim to respond to all privacy-related enquiries within 48 business hours.
  • Service language: Bahasa Melayu (primary language)

The mbi77 team is committed to handling every privacy-related complaint seriously and thoroughly. If you are not satisfied with our response, you have the right to seek further guidance from the relevant data protection authority in Malaysia.

Our Privacy Commitment

No Data Sales
Your data is never sold to anyone
256-bit SSL Encryption
All data is fully encrypted
Right to Data Access
Request a copy of your data at any time
Right to Erasure
Request data deletion when needed
24/7 Privacy Support
support@mbi77.click
Register an mbi77 Account

Your Privacy Rights as an mbi77 Member

Six fundamental rights you hold over your personal data on the mbi77 platform

Right to Access Data

Request a copy of all personal data mbi77 holds about you. We will provide it within 30 days.

Right to Rectification

If your data is inaccurate or out of date, you can request a correction at any time through mbi77 support.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from MBI77's systems.

Right to Object to Processing

Object to the use of your data for direct marketing or certain other purposes at any time.

Right to Restrict Processing

Ask us to restrict how we use your data while a dispute or issue is being resolved.

Data Portability Rights

Receive your personal data in a portable format for transfer should you decide to close your mbi77 account.

How MBI77 Protects Your Data in Everyday Use

Practical steps we take every day to protect every member's privacy

SSL 256-bit Encryption for All Transactions

Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, all data is encrypted with 256-bit SSL encryption. This means that even if someone attempts to intercept the communication between your device and MBI77's servers, they will only receive unreadable data.

Strict Internal Access Controls

Not all MBI77 staff have access to member personal data. Access is granted on a strict need-to-know basis — only staff with specific, legitimate job responsibilities may view the relevant data. All access is automatically logged and regularly audited by the internal security team.

Regular Independent Security Audits

MBI77 engages independent parties to conduct comprehensive security audits on a regular basis. These audits test the strength of encryption systems, access controls, data backup procedures, and incident response procedures. Audit findings are used for the continuous improvement of our platform's security systems.

No Sale of Data to Advertisers

MBI77 does not sell, rent, or share member personal data with any advertising companies or third-party marketing platforms. Your gaming activity data on MBI77 is not used to build advertising profiles sold to external parties. This is a commitment we take seriously and one that is non-negotiable.

Secure & Encrypted Data Backups

Mbi77 member personal data is regularly backed up to separate, secure server locations. All backups are encrypted to the same standard as the primary data. This ensures your data is not lost in the event of any technical disruption, and that backup data cannot be accessed without authorisation.

Full Control Over Marketing Communications

You may opt out of all marketing communications from MBI77 at any time — including promotional emails, bonus notifications, and special offer alerts. Use the unsubscribe link in our emails or contact support. Opting out of marketing communications will not affect any of your core account services.

FAQ – mbi77 Privacy Policy

The most frequently asked questions from members about how mbi77 manages their personal data

No, absolutely not. mbi77 has never sold, rented, or traded member personal data to any third party for commercial or marketing purposes, and never will. Your data is shared only in very limited situations — with local payment providers (such as TnG, GrabPay, FPX) to process your transactions, or with Malaysian authorities where required by law. In all such cases, only the minimum information necessary is shared.

To request a copy of your personal data, send an email to support@mbi77.click with the subject line "Data Access Request – [Your Username]". Specify the type of data you wish to access — whether registration details, transaction history, or game records. MBI77 will first verify your identity before processing the request, then provide the requested data within 30 days in a readable format. This service is provided free of charge to all MBI77 members.

When you close your MBI77 account, most of your personal data will be deleted or anonymised within 30 days of account closure. However, financial and transaction records must be retained for a longer period (at least seven years) in accordance with applicable Malaysian financial laws. These records are not accessible for routine operational purposes and may only be used when required for legal purposes or dispute resolution relating to your active account period.

Yes. All payment information you use for deposits and withdrawals at mbi77 — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX through Maybank2u or CIMB Clicks — is protected with SSL 256-bit encryption. It is important to understand that mbi77 does not store your full bank card details on our servers. Payment processing is handled through certified, secure payment gateways, and only transaction tokens are stored in our system — not your actual financial data.

Yes, you can opt out of receiving promotional emails and marketing communications from mbi77 without closing your account. There are two ways to do this: (1) Click the "Unsubscribe" link found at the bottom of any promotional email you receive; or (2) Send a request via email to support@mbi77.click stating that you wish to stop receiving marketing communications. In both cases, your request will be processed within 5 business days. Opting out of promotional emails will not affect your receipt of important account-related emails such as transaction confirmations or security notices.

Your Data Is Safe at mbi77 – Register & Start Playing Today

Your data security is our top priority. Register your MBI77 account with confidence — deposit via TnG, GrabPay, or FPX, enjoy a welcome bonus of up to RM500, and play with peace of mind knowing your personal information is fully protected with 256-bit SSL encryption.

Bahasa Melayu